Welcome to The OCD Plug

Check back regularly for discounts and new products!

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20% OFF AT CHECKOUT

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Support

Installation Instructions

Screen Protector

Door Sills

Visor Overlay

Phone Mount

Vinyl Overlay

Pillar Protector

Vehicle Holster

Screen Protector

Vinyl Overlay

Phone Mounts

Pillar Protector

Door Sills

Pillar Protector

Visor Overlay

Vehicle Holster

Interested in 30% off your next purchase?

Click to learn more

  1. Locate a Facebook group dedicated to the type of vehicle on which you installed our product. Provide a brief review of our product and customer service, and include at least one photo in your post.
  2. Incorporate a URL link from our website to the relevant category for your specific vehicle to assist others in finding our products.
  3. After posting, take a screenshot of your review and email it to reviews@theocdplug.com.
  4. Upon receiving your email, we will send you a custom code to use.

Support / Warranty Claims / Returns

Tired of waiting for reply emails? So are we! 

We’ve brought our Warranty and Returns process back in-house so you get faster help and a more personal touch.

 

Before contacting us, please view the installation videos above. 

We have found that 99% of problems are solved after watching the video. 

 

As always, all Warranty claims are 100% FREE to our customers.

 

 How to get started:


Just email us your order number, a brief description of the issue, and clear photos showing the problem. We’ll jump on it right away—no portals, no waiting around, just real people ready to help.

Email Support

Shipping FAQ

Installation related FAQ are located below installation instructions. 

Title

How long does it take to process my order?

Most orders are processed within 2 business days. However, items that include 3D printed parts may require up to 5 business days before shipping due to production time.

What shipping carriers do you use?

We work with UPS and USPS, based on your location, package weight, and the shipping option selected at checkout.

How long does shipping take?

For UPS

  • Domestic (U.S.): Standard shipping typically takes 3-5 business days.
  • International: Shipping times vary depending on the destination .

For USPS

Shipping times are not promised. Below is typical but but not guaranteed. 

  • Domestic (U.S.): Standard shipping typically takes 5–7 business days but 
  • International: Shipping times vary depending on the destination.

Will I receive tracking information?

Yes! As soon as your order ships, we’ll send you a confirmation email with a tracking number so you can follow your package’s journey.

What should I do if my order is delayed?

While we aim to meet estimated delivery times, delays can happen due to weather, customs, or carrier issues. If your order is delayed, please feel free to contact us for help.

What if my package is lost or never arrives?

If your package goes missing, email us at support@theocdplug.com. We’ll investigate with the carrier and help resolve the issue.

Can I change my shipping address after placing an order?

Unfortunately, once an order is placed, we cannot guarantee that address changes can be made. Please double-check your shipping info during checkout.

My order showed as delivered but it is not in my mailbox. What now?

It is fairly common for USPS to mark a package as delivered before actually delivering it. This is extremely common. Please allow 48 hours for the package to make its arrival, it was likely marked as delivered once it was handed off to a third party delivery service or loaded on a delivery vehicle. 
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